JEWELRY
Estate Jewelry
Jewelry - New Arrivals
Necklaces
Bracelets
Earrings
Rings
Matched Sets
Other Jewelry Items

ADDITIONAL ITEMS
Pocket Watches
Vintage Watches
Vintage Rolex Watches
Accessories
Books

WATCH HISTORIES
A. Lange & Sohne
Audemars Piguet
Blancpain
Breguet
Cartier
Franck Muller
Girard Perregaux
International Watch Co.
Jaeger-LeCoultre
Patek Philippe
Piaget
Rolex
Ulysse Nardin
Vacheron Constantin

DeMesy Fine Watches - Warranty

Authenticity

We only sell genuine brand authentic fine watches and we guarantee the authenticity of every watch we sell. We are always happy to provide a written guarantee of authenticity.

Warranty

DeMesy Fine Watches warranties all watches for one full year from date of invoice, unless otherwise indicated in the listing or invoice, and with the exception of vintage wristwatches and pocket watches. The warranty does not cover: bands, batteries, cracked or broken crystals or water damage. Damage from abuse or misuse (knocks, dents, crushing) or tampering by unauthorized technicians, will render this warranty null and void.

All warranty repairs must be sent to our Dallas, Texas office for repairs. Please contact us at 800-635-9006 before sending your watch for warranty repairs.

This warranty is valid to the original purchaser only and may not be transferred.

Return Policy

We want you to be absolutely satisfied with your purchase. Any PRE-OWNED watch purchased from us may be returned, in the same condition sold, and including all boxes, papers, books and accessories, within three (3) days from receipt. We ask that you notify us of your intention to return the watch and that you ship the merchandise back to our office, insured for the full purchase price, at your expense. Please call to make these arrangements. We cannot be responsible for lost packages. Upon receipt of the returned item, in the condition in which it was sold, we will refund the purchase price, less shipping.

DeMesy Fine Watches warranties all watches for one full year from date of invoice, unless otherwise indicated in the listing or invoice and with the exception of vintage and pocket watches. The warranty does not cover: cracked or broken crystals, water damage due to improperly tightened crown, or damage from abuse or misuse.

Unfortunately, NIB (New In Box) or UNUSED watches are not eligible for our return policy.

The return privilege does not apply to special orders or custom work.

If you have any questions regarding our return policy, please feel free to ask.

We are located in Dallas, Texas. We are not open to the public, but we’re happy to answer any questions, help you with a selection or take your order by phone. Feel free to call us at 800-635-9006 9am – 5pm CST Monday – Friday

Feel free to call us
800-635-9006
Mon. - Fri. 9:00 am - 5:00 pm
Sat. & Sun. Closed
E-mail: sales@demesy.com

For more information, please visit Help Center.